JAO

Contact Us

We'd love to hear from you. Reach out with questions, feedback, or partnership inquiries.

Support

Need help using JAO? Have a technical question?

support@job-application-optimizer.com

Feedback

Have suggestions to make JAO better? We want to hear them!

feedback@job-application-optimizer.com

Partnerships

Career coach, bootcamp, or university? Let's partner!

partnerships@job-application-optimizer.com

General Inquiries

Media, press, or anything else? Contact us here.

hello@job-application-optimizer.com

Frequently Asked Questions

How quickly will I get a response?

We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). For urgent technical issues, please mark your email subject with [URGENT].

Do you offer phone support?

Currently, we provide support via email only. This allows us to keep costs low and pass the savings to you through affordable pricing. We're working on adding live chat support soon!

Can I schedule a demo?

For partnerships or enterprise inquiries, yes! Email us at partnerships@job-application-optimizer.com to schedule a personalized demo. For individual users, we recommend signing up for the free trial (5 credits, no credit card required) to test the platform yourself.

Where is JAO based?

JAO is a remote-first company serving job seekers worldwide. Our team is distributed across multiple time zones, which helps us provide better support coverage.

Do you have a bug bounty program?

We take security seriously. If you've discovered a security vulnerability, please email security@job-application-optimizer.com with details. We appreciate responsible disclosure and will acknowledge all valid reports.

Response Time

We typically respond within 24-48 hours on business days. If you haven't heard back within 3 business days, please check your spam folder or send a follow-up email.

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